Terms of Service

Last Updated: November 2025

1. Acceptance of Terms

By accessing and using the UAE Entertainment & Leisure Analytics Platform ("the Platform," "we," "us," or "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Platform.

These Terms constitute a legally binding agreement between you and UAE Entertainment & Leisure Analytics Platform, governed by the laws of the United Arab Emirates.

2. Description of Service

Our Platform provides analytical insights and information about entertainment destinations, attractions, parks, museums, and landmarks across the United Arab Emirates, including Dubai. The Platform is an analytical resource and does not provide direct reservation, transaction, or commercial services.

3. User Eligibility

You must be at least 18 years old to use this Platform. By using the Platform, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and truthful

4. Use of the Platform

4.1 Permitted Use

You may use the Platform for lawful purposes only, including:

  • Accessing and viewing analytical content and information
  • Researching entertainment destinations in the UAE
  • Personal or commercial research purposes

4.2 Prohibited Activities

You agree not to:

  • Use the Platform for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Platform
  • Interfere with or disrupt the Platform's operation
  • Scrape, crawl, or extract data without permission
  • Use automated systems to access the Platform
  • Impersonate any person or entity
  • Collect or store personal data of other users

5. Intellectual Property Rights

All content on the Platform, including but not limited to text, graphics, logos, images, software, and analytical data, is the property of UAE Entertainment & Leisure Analytics Platform or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from the Platform without our prior written consent.

6. User Content

If you submit any content to the Platform (such as comments, feedback, or reviews), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content. You represent that you have all necessary rights to grant this license.

7. Third-Party Services and Links

Our Platform may contain links to third-party websites, services, or resources. We are not responsible for the availability, accuracy, or content of such external sites. Your use of third-party services is subject to their respective terms and conditions.

We use Google Maps and other Google services. Your use of these services is also subject to Google's Terms of Service.

8. Disclaimers

8.1 Information Accuracy

While we strive to provide accurate and up-to-date information, we do not warrant that all content on the Platform is complete, accurate, or current. Information is provided for analytical purposes only and should not be considered as professional advice.

8.2 No Warranty

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.3 Availability

We do not guarantee that the Platform will be available at all times or that access will be uninterrupted. We reserve the right to modify, suspend, or discontinue the Platform at any time without notice.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM.

Our total liability for any claims arising from or related to the Platform shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless UAE Entertainment & Leisure Analytics Platform, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit to the Platform

11. Termination

We reserve the right to terminate or suspend your access to the Platform at any time, with or without cause or notice, for any reason, including if you violate these Terms.

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the use of the Platform and supersede all prior agreements and understandings.

16. Account Registration and Security

If we offer account registration in the future, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account
  • Use only one account per individual or entity

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

17. Content Accuracy and Updates

While we strive for accuracy, we make no warranties regarding:

  • The completeness, accuracy, or timeliness of information
  • The availability of specific destinations or attractions
  • Pricing information or operational hours
  • Third-party content or external links

Information on the Platform is provided for analytical purposes and may change without notice. We recommend verifying critical information directly with relevant establishments.

18. User-Generated Content

If you submit content to our Platform (comments, reviews, photos, etc.), you represent and warrant that:

  • You own or have the right to use the content
  • The content does not infringe any third-party rights
  • The content is not defamatory, obscene, or illegal
  • The content does not contain viruses or malicious code
  • The content complies with all applicable laws

We reserve the right to remove, edit, or refuse to publish any user-generated content at our sole discretion.

19. Prohibited Uses - Detailed List

In addition to the general prohibitions, you specifically agree not to:

  • Use the Platform to transmit spam, chain letters, or unsolicited communications
  • Engage in data mining, scraping, or harvesting without authorization
  • Reverse engineer, decompile, or disassemble any part of the Platform
  • Create derivative works based on our content without permission
  • Use automated systems (bots, crawlers) to access the Platform
  • Interfere with or disrupt servers or networks connected to the Platform
  • Attempt to gain unauthorized access to restricted areas
  • Use the Platform to violate any local, national, or international law
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or store personal data of other users
  • Use the Platform for competitive intelligence or benchmarking
  • Frame or mirror any portion of the Platform without permission

20. Intellectual Property - Detailed Rights

All intellectual property rights in the Platform, including but not limited to:

  • Text, graphics, logos, icons, images, and software
  • Analytical methodologies and algorithms
  • Database structures and data compilations
  • User interface designs and layouts
  • Trademarks, service marks, and trade names
  • Copyrighted materials and proprietary information

Are owned by UAE Entertainment & Leisure Analytics Platform or its licensors and are protected by UAE and international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, copy, or duplicate any content without written permission
  • Create derivative works based on our content
  • Use our trademarks or logos without authorization
  • Remove copyright notices or proprietary markings
  • Systematically extract data from the Platform

21. Third-Party Services and Integrations

Our Platform integrates with various third-party services, including:

  • Google Maps: For location services and mapping functionality. Subject to Google's Terms of Service
  • Google Analytics: For website analytics. Subject to Google Analytics Terms
  • Cloud Services: For hosting and data storage
  • CDN Providers: For content delivery and performance optimization

Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or content of third-party services.

22. Disclaimers - Comprehensive Coverage

22.1 Service Availability

We do not guarantee that the Platform will be:

  • Available at all times or without interruption
  • Free from errors, bugs, or technical issues
  • Compatible with all devices or browsers
  • Secure from unauthorized access or attacks

22.2 Information Accuracy

All information on the Platform is provided "as is" for analytical purposes. We make no representations or warranties regarding:

  • The accuracy, completeness, or reliability of information
  • The suitability of information for any particular purpose
  • The availability of destinations or services described
  • The currency of data or information updates

22.3 No Professional Advice

The Platform provides analytical information only and does not constitute:

  • Professional travel advice or recommendations
  • Legal, financial, or business advice
  • Endorsements of specific destinations or services
  • Guarantees of service quality or availability

23. Limitation of Liability - Detailed Provisions

To the maximum extent permitted by applicable law, our liability is limited as follows:

  • Direct Damages: Limited to the amount you paid to us (if any) in the 12 months preceding the claim
  • Indirect Damages: We are not liable for indirect, incidental, special, consequential, or punitive damages
  • Lost Profits: We are not liable for lost profits, revenue, data, or business opportunities
  • Third-Party Claims: We are not liable for claims arising from third-party services or content
  • Force Majeure: We are not liable for failures due to circumstances beyond our reasonable control

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

24. Indemnification - Scope and Process

You agree to indemnify, defend, and hold harmless UAE Entertainment & Leisure Analytics Platform and its affiliates, officers, directors, employees, agents, and licensors from and against any and all:

  • Claims, demands, actions, suits, or proceedings
  • Damages, losses, liabilities, and expenses (including legal fees)
  • Costs and expenses (including reasonable attorney fees)

Arising from or related to:

  • Your use or misuse of the Platform
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit, post, or transmit through the Platform
  • Your violation of any applicable laws or regulations

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

25. Termination - Rights and Procedures

25.1 Termination by You

You may stop using the Platform at any time. If you have an account, you may request account deletion by contacting us.

25.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, if you:

  • Violate these Terms or any applicable laws
  • Engage in fraudulent, abusive, or illegal activities
  • Infringe intellectual property rights
  • Threaten the security or integrity of the Platform
  • Fail to pay any fees (if applicable)

25.3 Effects of Termination

Upon termination:

  • Your right to access and use the Platform will immediately cease
  • We may delete your account and associated data
  • All provisions that by their nature should survive will remain in effect
  • You remain liable for all obligations incurred before termination

26. Dispute Resolution and Arbitration

26.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt to resolve disputes through good faith negotiations for at least 30 days.

26.2 Governing Law

These Terms are governed by the laws of the United Arab Emirates, specifically:

  • UAE Federal Law
  • Dubai International Financial Centre (DIFC) laws (if applicable)
  • International conventions ratified by the UAE

26.3 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of:

  • The courts of Dubai, United Arab Emirates
  • DIFC Courts (for DIFC-related matters)

You consent to the personal jurisdiction of these courts and waive any objections to venue.

26.4 Class Action Waiver

You agree that any disputes will be resolved individually and not as part of a class, consolidated, or representative action.

27. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Natural disasters, acts of God, or extreme weather conditions
  • War, terrorism, civil unrest, or government actions
  • Internet or telecommunications failures
  • Cyberattacks, security breaches, or data loss
  • Labor strikes, shortages, or supply chain disruptions
  • Pandemics, epidemics, or public health emergencies

If such circumstances persist for more than 30 days, either party may terminate these Terms with written notice.

28. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date.

Material changes will be communicated through:

  • Email notifications to registered users
  • Prominent notices on the Platform
  • In-app notifications (if applicable)

Your continued use of the Platform after changes constitutes acceptance. If you disagree with changes, you must stop using the Platform.

29. Severability and Waiver

29.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

  • The remaining provisions will remain in full force and effect
  • The invalid provision will be modified to the minimum extent necessary to make it valid
  • If modification is not possible, the provision will be severed

29.2 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative.

30. Assignment and Transfer

You may not assign or transfer these Terms or any rights or obligations without our prior written consent.

We may assign or transfer these Terms, in whole or in part, to:

  • Any affiliate or subsidiary
  • Any entity in connection with a merger, acquisition, or sale of assets
  • Any successor in interest

Any attempted assignment in violation of this section is void.

31. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Platform and supersede all prior:

  • Agreements, understandings, and communications
  • Proposals, negotiations, and discussions
  • Written or oral representations

No other terms or conditions, whether oral or written, will apply unless explicitly agreed to in writing by both parties.

32. Language and Translations

These Terms are provided in English. If translated into other languages, the English version shall prevail in case of any discrepancies or conflicts.

Any translations are provided for convenience only and are not legally binding.

33. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Department:
Email: [email protected]
Phone: +971 4 123 4567

General Inquiries:
Email: [email protected]
Address: Dubai Marina, Dubai, United Arab Emirates
PO Box 12345

Response Time: We aim to respond to all legal inquiries within 5 business days. For complex matters, we may require additional time.